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our driver was Jay and he arrived quickly , all the while paid close attention to our specific passenger with special needs. He was highly courteous and it was a great pleasure to have him drive us to our destination. Remarkably Professional and Excellent driver. A++++ He's definately a tremendous Asset to his company and were very happy with the Springfield Yellow Cab Co. We have used Springfield Yellow Cab for years. Thanks Again!
My driver named Sallu was on time in picking me up in the morning. He was professional, courteous, and told me about some sights of DC as we passed them. I would highly recommend him/Yellow Cab of Springfield, VA.
I would like to commend our taxi driver, Moses, for returning keys that were accidentally left in his taxi when he drove us to the airport on 4/15/14. It would have been a large inconvenience and expense for us to replace the keys. We will continue to use Springfield Yellow Cab, and we hope all of your drivers are as good as Moses.
Definitely the best service in northern virginia. I called 20 minutes before I needed to be picked up when I was late for a dentist appointment because my car would not start. They told me 15 to 20 minutes after I explained that I was late and was told they would try their best to get me there on time. Literally 10 minutes later I got a
call saying my cab was outside. The driver was very nice and a very clean cab. All around a great experience, the dispatcher was extremly courtious and never tried tobrush me like most do. The best part of all was the price, I have taken many cabs and springfield yellow cab is by far the best priced cab company. I will never use another company to catch a cab. Just wanted to say thank you for your great service and nice employees.
The dispatcher was efficient. The taxi driver arrived on time to pick me up. Driver was courteous. Fare was fair!! Presently surprised.
I've only used them once as I usually drive to the airport, but I have to say I am really, really confused with the poor rankings. One has to question why a person uses them for four years, has a bad exprience & gives them one star.
The ONLY negative was the estimate on line was $30 & it ended up costing up $40 (Burke to Reagan).
No problems at all with the dispatcher -- the driver arrived within 5 minutes of the estimated time. We say the driver pull up, so he didn't have a chance to call.
When he got there, he immediately hopped out, opened the door for us, used a towel to wipe the seats (I guess to get dust off as they were spotless) & opened his trunk. When he saw us with bags, he came at got them promptly
This was the cleanest newest cab that I've taken in quite a while in this area. The driver was very courteous, professional, and a good driver.
I will definitely call them again the next time I use a cab in the area.
Most of the time their cab service is excellent but if there is an issue I just use the form on their contact page to tell them the problem and I always get a prompt reply from one of the managers.
This Springfield Yellow Cab was at the head of the line of taxi cabs when we arrived at the West Falls Church Metro station. We had a nice chat with the driver about the hybrid that he was driving as an independent. Our trip to the hotel was a bit faster and cheaper than the evening prior.
I began to need a wheel chair for mobility 2 yrs ago. My travel required assistance from friends and family which made me not go very many places other than doctor's appointments. Since I learned that Springfield Yellow Cab has accessible taxi service I no longer feel like a bother to others. I can get going whenever I want to go! Thank you for this important community service.
I am very happy to know that Springfield Yellow Cab has female drivers. I feel safer. It is nice to know I can request a female driver without any complaints from their dispatchers.